Merlin Casino Terms and Conditions

Welcome to Merlin Casino. By accessing or using our website at Merlin Casino.com, you agree to be bound by the terms and conditions set out below. Please read this document carefully before registering an account or placing any bets. At Merlin, we reserve the right to update these terms at any time, and continued use of our platform constitutes your acceptance of any changes. If you do not agree with any part of these terms, you must stop using our services immediately.

1. About Us and Licensing

Merlin Casino is operated by Wild Blackfin Limited SRL, a company incorporated in the Republic of Costa Rica under registration number 3-102-916426. We operate under a licence issued by the Anjouan Gaming Board, licence number ALSI-202501043-FI2. All gaming activities conducted on our platform are governed by the laws of the Autonomous Island of Anjouan, Union of Comoros. If you have any questions regarding our licensing or regulatory status, you may contact us at support@Merlin Casino.com.

2. Eligibility and Account Registration

To use our services at Merlin Casino, you must meet the following eligibility requirements:

  • You must be at least 18 years of age, or the legal gambling age in your jurisdiction if higher
  • You must not be a resident of any restricted country listed in these terms
  • You must register only one personal account — duplicate accounts will be closed and balances forfeited
  • You must provide accurate, complete, and up-to-date personal information at all times
  • You must not use our platform for any fraudulent or unlawful purpose

2.1 Restricted Countries

We do not accept players from the following jurisdictions: Algeria, Angola, Belarus, Bolivia, British Virgin Islands, Burkina Faso, Cameroon, Comoros, Costa Rica, Cote d'Ivoire, Curacao, Cyprus, Democratic Republic of the Congo, Haiti, Iran, Israel, Italy, Kenya, Laos, Lebanon, Mozambique, Myanmar, Namibia, Nepal, Nigeria, North Korea, Russia, Slovenia, South Africa, South Sudan, Syria, Ukraine (for no-deposit bonuses), United Kingdom, United States, Vietnam, Yemen, as well as any country restricted by the Anjouan Gaming Commission, FATF-blacklisted countries, EU high-risk countries, or countries subject to EU and UN sanctions. We actively monitor registrations and reserve the right to close any account that violates these restrictions without prior notice.

3. Deposits, Withdrawals and Payment Methods

3.1 Deposits

At Merlin Casino, we accept deposits in the following currencies: EUR, USD, CAD, AUD, NOK, SEK, PLN, and BRL. Our minimum deposit is 10 EUR, though a minimum of 20 EUR is required to qualify for any bonus offer. We support a wide range of payment methods including Visa, Mastercard, Bank Transfer, Apple Pay, Google Pay, Revolut, Skrill, Neteller, Paysafecard, MiFinity, eZeeWallet, Jeton, CASHlib, Yaspa, Interac, PIX, BLIK, EPS, Sofort, MB Way, UPI, Binance Pay, and major cryptocurrencies including BTC, ETH, LTC, USDT, USDC, XRP, TRX, DOGE, and XMR. Please note that deposits made via Skrill, Skrill Rapid Transfer, or Neteller do not qualify for deposit bonus promotions.

3.2 Withdrawals

We process withdrawal requests and approve or deny them within 2 business days. After approval, funds may take up to 10 business days to arrive in your account. If there is a delay beyond this period, we will provide you with an explanation. Our minimum withdrawal is 30 EUR by bank wire transfer, both inside and outside the EU. Exceptions may be granted at management discretion for players with higher VIP status. Withdrawal limits are set at 5,000 EUR per week and 20,000 EUR per month. Withdrawals of 20,000 EUR or more may be paid in instalments. All deposits must be wagered at least once before any balance can be withdrawn. Funds are remitted only to the payment method from which the original deposit was made.

3.3 Supported Withdrawal Methods

Our available withdrawal methods include Visa, Mastercard, Bank Wire Transfer, Revolut, MiFinity, eZeeWallet, Jeton, Binance Pay, and the following cryptocurrencies: BTC, ETH, LTC, USDT, XRP, TRX, DOGE, and XMR.

4. Bonuses and Promotional Terms

4.1 Welcome Package

At Merlin, we offer a wager-free Welcome Package of up to 800 EUR plus 300 free spins, distributed across your first four deposits of a minimum 20 EUR each. The bonuses must be claimed in order and are subject to the following structure: first deposit — 120% up to 240 EUR plus 100 free spins on Enchanted Forest Of Fortune; second deposit — 110% up to 220 EUR; third deposit — 100% up to 100 EUR plus 200 free spins; fourth deposit — 120% up to 240 EUR. While there is no wagering requirement, each bonus is sticky and will be forfeited upon a withdrawal request. A maximum withdrawal of 5x the bonus amount applies, and a maximum bet of 3 EUR per round is permitted while a bonus is active. Players seeking a Merlin Casino no deposit bonus should refer to the specific no-deposit promotions section below.

4.2 Regular and Ongoing Promotions

Our Merlin Casino bonus codes and promotional offers include the following recurring deals:

  • Enchanting Tuesday: Wager-free free spins using Merlin Casino free spins codes MAGIC25, MAGIC70, and MAGIC150, awarding 25, 70, or 150 spins respectively for deposits of 20, 50, or 100 EUR, with a maximum withdrawal of 300 EUR
  • Magical Friday: 100% wager-free sticky bonus up to 200 EUR from a minimum 20 EUR deposit
  • Saturday Enchanted: 50% wager-free sticky bonus up to 300 EUR from a minimum 20 EUR deposit, with a maximum withdrawal of 5x the deposit amount; weekend bonuses require at least 50 EUR deposited and wagered during the preceding week
  • Magic Points Cashback: 1 point earned per 10 EUR staked on slots; 25 points convert to 1 EUR, equalling 0.4% cashback on turnover; minimum payout 1 EUR and maximum 250 EUR per claim, redeemable every 24 hours; open to all players
  • No-Deposit Bonuses: Any Merlin Casino no deposit bonus codes issued are capped at 30 EUR and require one prior deposit before withdrawal is permitted; players from Russia and Ukraine are not eligible for no-deposit offers
  • Birthday Gift: Available to verified account holders and claimable within three days of your birthday

4.3 Sports Betting Bonuses

We offer dedicated sports promotions at Merlin, including Multi Bet Cashback on losing accumulators of at least three selections at minimum odds of 1.50 and a minimum 10 USD stake, with refunds ranging from 5% at three selections up to 60% at ten or more. Our Magic Multiplier applies the same 5%–60% scale to the total odds of a winning accumulator on equivalent qualifying conditions. Our Multi Bet of the Day offers a 30% boost on winnings from five daily selected bets; this promotion cannot be combined with Multi Bet Cashback or the Multi Bet Bonus.

4.4 Tournaments

Our Merlin Casino platform hosts regular tournaments, including a Weekly Bet Amount Tournament with a 1,000 EUR prize pool and 300 free spins across the top eight finishers (prizes carry 10x wagering), as well as monthly and provider competitions such as the July Multiplier Madness at 4,000 EUR, an EGT tournament at 1,000 EUR, Playtech Lucky Rush at 5,000,000 EUR, and Playson Non Stop Drops & Races at 10,000,000 EUR.

5. VIP Programme — Merlin's VIP Court

Our loyalty programme, Merlin's VIP Court, is invitation-only. Qualifying players are contacted directly with an invitation — there are no set requirements to apply. The programme features five tiers: Guinevere, Lancelot, King Arthur, Morgana, and Merlin. Each tier offers increasing cashback rates, a dedicated personal VIP manager, exclusive promotions, faster withdrawal processing, luxury gifts, and event invitations. The Magic Points cashback scheme runs independently of the VIP Court and is available to all registered players.

6. Responsible Gaming

At Merlin, we are committed to promoting responsible gambling. We provide tools including deposit limits, session time limits, self-exclusion, and cooling-off periods. If you believe you may have a problem with gambling, we encourage you to contact our support team via live chat — available 24/7 — or by emailing support@Merlin Casino.com. We cooperate with recognised responsible gaming organisations and support access to self-help resources.

7. Account Verification (KYC)

We are required by our licensing obligations to verify the identity of all players before processing withdrawals or issuing certain bonuses. You may be asked to submit government-issued photo identification, proof of address, and proof of payment method. Failure to provide requested documentation within a reasonable timeframe may result in suspension or closure of your account and forfeiture of any pending withdrawals.

8. Prohibited Activities

When using our services, the following activities are strictly prohibited:

  • Creating more than one account per person, household, or IP address
  • Providing false or misleading information during registration or verification
  • Colluding with other players or exploiting software errors
  • Using any form of automated software, bots, or scripts to interact with our platform
  • Attempting to launder money or engage in any other illegal financial activity
  • Abusing bonus offers in a manner inconsistent with good-faith participation

We reserve the right to void bets, withhold winnings, and close accounts where prohibited activity is detected. Our decisions in such matters are final.

9. Intellectual Property

All content on our Merlin Casino website, including graphics, logos, game interfaces, software, and text, is the intellectual property of Wild Blackfin Limited SRL or our licensed partners. You may not reproduce, distribute, or use any of our content without prior written permission. The Merlin Casino login portal and all associated systems are proprietary and protected by applicable copyright and trademark law.

10. Limitation of Liability

Our services are provided on an "as is" basis. While we make every effort to ensure uninterrupted access to our platform, we cannot guarantee that the site will be free from errors, interruptions, or technical issues. We shall not be liable for any loss of data, revenue, or profits arising from your use of or inability to use our platform, except where such liability cannot be excluded under applicable law. Our total liability to you shall not exceed the amount you deposited in the relevant transaction giving rise to the claim.

11. Governing Law and Disputes

These terms are governed by the laws of the Autonomous Island of Anjouan, Union of Comoros. Any dispute arising from your use of our services that cannot be resolved through our internal complaints procedure may be referred to the Anjouan Gaming Board. Our internal complaints process begins by contacting our customer support team at support@Merlin Casino.com, and we aim to resolve all complaints within 14 business days.

12. Amendments to These Terms

We reserve the right to modify these terms at any time. Material changes will be communicated to registered players via email or an on-site notification. Your continued use of our services following any amendment constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

If you have any questions about these terms, the Merlin Casino promo code structure, our bonus policies, or any other aspect of our services, please do not hesitate to contact us via live chat or at support@Merlin Casino.com. Our support team is available 24 hours a day, 7 days a week.